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Privacy Policy

This website is operated by Custom Wood Products but hosting of the site is carried out by a third party.

Custom Wood Products does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these circumstances, the personal information that you give us will only be used to provide the information or service you have requested. If you have any questions about this, please contact us. Our contact details are at the bottom of this statement.


This web site uses cookies to deliver the best possible browsing experience for our visitors. Cookies are text files that identify your computer to our server and provide us with non-personal statistical information about what you do on the web site. You generally have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. If you refuse a cookie it may prevent the proper operation of the site. You can find out more about managing cookies at this web site.

What are cookies?

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How do cookies work?

The use of cookies is now standard for most websites. The information stored by cookies allows people to use the details to tailor pages specific to users or the page can use the data in the cookie to carry information from one visit to the website or related site, to the next. Cookies only use data that has been volunteered by the user or that a webserver already has stored.

Web Analytics

We use Google Analytics to monitor website performance and at no point will Google Analytics be used to track or collect personally identifiable information of visitors to the site. We may also collect information about your IP address which may be used to detect the organisation or ISP connecting to the site. If you are a returning visitor to our website, this information will be identified as will how you were directed to the website. For more information, please visit https://policies.google.com/privacy/partners?hl=en-GB&gl=uk

How can these cookies be disabled?

If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.

Information on deleting or controlling cookies is available at www.aboutcookies.org

Your personal information

Your personal information is only collected when voluntarily submitted by you. We will only use the information we collect to provide you with updates and other information which you may have requested.

You will be asked for your consent where required, whenever you give us your personal information, and given the option to unsubscribe whenever a communication is sent.

Data controller

The data controller for the main elements of this site is Custom Wood Products

As a data controller under the Data Protection Act (1998) and the GDPR (2018), we adhere strictly to our legal duty to protect any personal information we collect from you.

Where do we store personal data?

The personal data that we collect from you may be transferred to, and stored at, locations outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Where servers of our third party service providers are located in a country outside of the EEA, these countries may not have similar data protection laws to the UK.

How to contact us

If you have a specific question about the data we hold on you, are unhappy with our response or feel the need to escalate matters, please contact us. Our contact details are at the bottom of the page.

Disclosure of your personal information

Personal information is not disclosed to third parties unless this is explicitly indicated on the web page in order to fulfil our service offering (for example, you register for a joint event held in conjunction with a third party) or the information is required for legal or statutory reasons. In all other circumstances consent will be sought for any disclosure of personal data to a third party.

Access to your personal information

In accordance with the Data Protection Act 1998, you are entitled to request a copy of the information we hold about you.

You have the right to contact us to remove consent, to correct, or to erase your personal data at any time, where relevant. If you have any questions regarding this policy please contact us.

Changes to this statement

We reserve the right to change this statement at any time by posting revisions on the site. This privacy policy is not intended to, and does not, create any contractual or other legal rights.

This privacy statement was last updated on 28 May 2020.

Our Contact Details

If there are any questions regarding this privacy statement or cookie policy, please contact us:

Custom Wood Products
Unit 1
Leedsgate Farm Industrial Estate
Kingscliffe Road